Overview
Omilia is an international company with offices in Athens, in Kyiv, in Crete, in Prague. Our customers are big contact centers all over the world, from USA, Canada, Spain, Poland, Ukraine, Kazakhstan, Belarus, Greece, South Africa, a.o. In Ukraine, our implementations have no competitors, so you will have a great opportunity to become a part of our progressive team!
We are looking for someone who will be addressing our needs regarding:
— Partners / Sales support for Analytics (respond to increasing partners requests for support and contribute to developing the Omilia Academy)
— Delivery projects needs (existing and new delivery projects that will be requiring Analytics)
— New internal Business Intelligence initiative (create a business intelligence suite / reporting framework that will connect applications design decisions with business impact)
— Omilia Cloud Platform Analytics Service development (contribute to evolving the OCP Analytics Service)
— Potentially Product Ownership of Analytics Product (on-prem) and Omilia Cloud Platform Analytics Service (this depends on the candidate’s progression and development within Omilia)
Required skills:
▪ 2+ years of working experience as a data analyst or business data analyst
▪ Excellent professional level knowledge of English
▪ presentation skills — experience in customer-facing tasks
▪ 2+ years of working experience in databases (SQL)
▪ 2+ years of working experience in any Business Intelligence tool
▪ Proven experience in python (pandas/NumPy)
▪ Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
As a plus:
▪ Experience with hive
▪ Product Ownership experience
▪ Experience in Tableau Desktop & Server
We offer:
▪ Attractive compensation package
▪ Work in an environment that fosters innovation
▪ Work within a great team of likeminded young people, working hard and enjoying every bit of it
▪ Salary will be fixed in US Dollars
▪ Work From Home policy applicable (1 per week)
▪ Healthcare plan
▪ Parking slots near the office
▪ Paid leaves
▪ English language courses
▪ Development in professional growth (courses, training, Udemy business account)
Responsibilities:
▪ Acquire data from primary or secondary data sources and maintain databases/data systems
▪ Identify, analyze and interpret trends or patterns in complex data sets using statistical techniques
▪ Build and provide ongoing reports that will be utilized to prioritize business and information needs
▪ Present and discuss reports and analyses to customers, partners, project management teams and stakeholders in general
▪ Document our Analytics products and services and handle communication with partners and/or customers
