Overview
Are you interested in working with Blockchain and have Tech Support experience?
We have a position for you at the product company Crystal Blockchain!
Crystal Blockchain is a part of the Bitfury Group.
It was made to Build a Better and Safer Blockchain Future.
How?
✅ It’s an advanced web-based software tool that monitors crypto-exchange strange behavior (like money-laundering) and shows if crypto is from the darknet or not.
✅ Crystal’s customers are Banks and Financial Institutions, Crypto Exchanges and Businesses, Government Agencies.
The Bitfury Group is the world’s leading full-service blockchain technology company and one of the largest infrastructure providers in the cryptocurrency ecosystem.
Some numbers to provide:
5 – things Bitfury is about: AI, blockchain, bitcoin, security, high-performance computing,
4 – countries with Active crypto mining operations,
3 – parts of the world hold Bitfury’s offices (Europe, Asia and Canada),
2 – founded in Amsterdam in 2011,
1 – leading emerging technologies company and biggest miner outside China.
3 main Requirements
1 – Experience in IT user support (L2) area for 2+ years
2 – Good knowledge of APIs
3 – English – Intermediate Strong or higher
Basic requirements
* Knowledge of help desk software, ticketing and issue tracking systems, and remote control software.
* Good knowledge of setting up, configuring and using both Windows and Mac platforms.
* Good knowledge of standard office applications (Antivirus products, MS Office, Adobe products, e-mail clients, etc).
Will be a plus
Experience with Blockchain
We offer
– Work at an international product-based company;
– Hybrid work format (remote or comfortable office in Kyiv);
– 20 days paid vacation
– Unlimited sick leaves;
– Personal accountant;
– Ability to choose your working machine (Mac Pro/Dell)
*** If you get bored from receiving same tickets every day and really want to solve complex tasks and use all your skills and knowledge – this position is for YOU!
Any questions left?
Feel free to contact me via email – kristina.litkovych@sunvery.com.ua
