Overview

Remote | US product company | Quick hiring&start | UA working schedule | up to $2800 | b2b

🔎 Description:

The Network Operations Center (NOC) Engineer is responsible for proactive monitoring, troubleshooting, and resolving incidents to support mission-critical platforms. This position will also be responsible for initial troubleshooting of production issues and escalation as necessary, hands-on testing and reporting of incidents. This role requires administrative documentation and clear communication of all issues, including reporting and root cause analysis.

🧑‍💻 YOU WILL:

• Proactively monitor all production networks, servers, applications, and services, responding to alerts as per established protocols.
• Take full ownership of NOC incidents, managing them from initial detection through to resolution.
• Provide detailed, real-time documentation of incidents and problems for accurate record-keeping.
• Ensure that Service Level Agreements (SLAs) for systems and NOC operations are consistently met.
• Develop and regularly update knowledge base articles, policies, and procedures to support ongoing NOC activities and best practices.

💪 YOU MUST HAVE:

• Proven experience in 24×7 mission-critical Network or Technical Operations Center environments.
• 2+ years of experience in maintaining, managing and monitoring remote servers in Linux production environments.
• Solid understanding of TCP/IP, routing and switching technologies/protocols.
• Excellent troubleshooting and problem solving skills with attention details.
• Experience with enterprise-class monitoring/management systems such as Nagios, Cacti, Zabbix, etc.
• Must be willing to work weekends, overnight shifts and holidays as required.
• Knowledge of basic SQL and MongoDB Queries.
• Ability to address customer needs promptly, offering solutions or escalating to another support group as necessary.
• Capability to multitask, dynamically adjust priorities, and maintain professionalism under pressure.
• Good English (not a must) – just to read documentation

❗️ What we pay attention to: basic stack knowledge of Linux and Networking in Linux

➕ Preferred Qualifications:

• Experience with systems automation, e.g. Puppet/Chef/etc.
• Experience with multiple data center environment.
• Experience with virtualization technologies.
• Experience of support PHP based applications.
• Experience of support highly loaded cluster systems.

⚙️ About The Company:

PARTS iD, Inc. is an American product company making it easier to find and buy car parts in the U.S. Their goal is to enhance the customer experience through advanced product search, exclusive service-based browsing, and visually appealing navigation.

The main site is CARiD.com, which dominates the American market in the field of auto parts and accessories.

The main work is being done on a platform that helps the user reduce the time it takes to find the necessary spare parts for vehicles. One of the unique features of the platform is the automatic determination of the compatibility of spare parts for any vehicle in the American segment.

One of the big challenges of the company is the constant need for accurate information about products and their ingredients, this is a large array of data that needs to be processed every day. To solve such problems, the company uses various technological methods involving neural networks for the recognition and analysis of information provided by many sources. This helps to improve the quality of content that the platform provides to users.

The platform is not limited to products for cars or other vehicles. The company intends to expand into market niches where product classification or compatibility is considered a human-only job.

For a more dynamic development of the company, it is necessary to increase its technological potential, and for this, engineers are needed. Currently, the company has many vacancies, but today we offer you to join the main engine of this company – infrastructure support vacancies!

📌 Details:

  • Salary: $1000-2800 per month
  • Salary review – every year
  • Full remote
  • Working schedule: 9-18 Kyiv time
  • B2b contract (ФОП-3)
  • Team: 12 Engineers (NOC + DevOps)

🤝 Hiring Stages:

  • Prescreening – 30 min
  • Call with Manager – 1 hour

Interested? Let’s connect and discuss the details!

LinkedIn

Email: yuliana.rybka@sunvery.com.ua